Part I: Speed. The True Backbone of NC4 Street Smart

Posted on Apr 16, 2018 by Erika Carter

By John Bennett
Assistant Chief (retired), Tampa PD
Principal Consultant, NC4 Public Safety

NC4 Street Smart® helps agencies transform their communication processes by speeding up the information and intelligence cycle within the agency, and the even broader law enforcement partners - if the solution is regionalized. Criminals don't know borders, so the more borders you have, the more an agency needs to share, and share fast. Anything an agency holds onto in their workflow and technological processes can put their fellow officers, deputies, and other first responders at risk, not to mention the public.

Speed The True Backbone of NC4 Street Smart

Street Smart's core DNA is speed, situational awareness by distribution, and sense-making; of the three, speed is the system's true backbone.

Solving crime, by working the information immediately upon validating a crime, post-CAD, but pre-RMS, allows the agency's critical mass of front line resources to begin crowdsourcing solutions. This does two very important things that transform those traditional workflows that tend to empower the offender.

First, by solving crimes quickly through immediately plotting the offense and using real-time information and intelligence to augment the decision-making processes, this helps prevent additional crimes and patterns from developing.

Second, when the agency's critical mass gets empowered through an open sharing platform, the speed of solving a crime quickly helps the workflow, prioritization and quantity of latent case management. By doing this, detectives can better focus on those serious cases and major offenders to help ensure quality prosecution and conviction rates.

With the efficiency and effectiveness of the aforementioned, momentum shifts within the agency to one of proactivity and more control of the jurisdictional crimes, quality of life issues, and even a pulse on homeland defense and security – which all starts locally.

Street Smart's success with our customer in Tampa, Florida, the Tampa Police Department, came literally a few days after deployment and a quick roll call training.  An officer made a bulletin of a commercial burglar in real time, posted it in Street Smart, and in a different district, on a different frequency, the offender wearing the same clothes was detained, arrested and found in possession of the stolen, commercial property. Traditional prioritization and workflows would not have allowed the quick apprehension of the suspect as he was a transient in the downtown sector.

Click Here to schedule a demo of NC4 Street Smart. For more information on the platforms available to your organization, contact NC4 at 877-624.4999, or feel free to email us anytime at


John Bennett  

In 2002, the Tampa Police Department set out to reduce crime and improve the quality of life for its communities.  By 2008, TPD realized a -52% drop in UCR Part One Crimes, but hit a plateau after 67-months of consecutive reductions.  The author of this blog series, John Bennett [retired Assistant Chief from T.P.D.] and a small, caring team of crime-fighting innovators discovered a process to not only break through the 2008 plateau, but to take the agency down an additional -51% in Part One Crimes. In 2012, this was embedded into NC4 Street Smart as a way to pave the journey forward to fellow agencies who either wish to reduce crime further or sustain their current reductions while keeping their troops safe and gaining community trust.

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