Capstone: The Essence of NC4 Street Smart®
By John Bennett
Assistant Chief (retired), Tampa PD
Principal Consultant, NC4 Public Safety
As this 12-part series, the eSSence of Street Smart, wraps up, it’s helpful to look back and review the common denominator all agencies share who seek a supporting technological process and enabler. In speaking with police leadership for almost a decade now, one keyword always seems to stand out: Actionable.
Over the many past months writing our multi-part eSSence of Street Smart blog, our hope has been that our law enforcement partners who are facing a ‘do more with less’ modality in the now and forthcoming decades of criminal justice activities can benefit from this results- and evidence-based journey that is lowering risk to more and more departments each year. It is said that the mission of life is to discern your gifts, and the purpose of life is to pay them forward – which is our goal of bettering Street Smart based on end-user feedback.
Actionable to all those who serve in local American law enforcement should mean three things. First, any solution an agency acquires must be simple to use. In this case, “simple” means a simple, end-user mobile interface, and this is not necessarily an easily attainable process. But our engaging Street Smart staff has results-based resumes that assist each agency to map their sophisticated mission, vision, values, and strategic focus into a frontline, decision support technology that is actionable for the end-user.
Next, actionable means that the technology performs as designed - and that design should get real results. By using the framework of the evidence-based Intelligence-Led Policing (ILP) model, true real-time processes that help keep the officer safety high and quickly solve or prevent new crimes from occurring are revolutionarily embedded into Street Smart, yet configurable to each agency or region’s needs assessment.
Lastly, actionable is demonstrated through traditional and progressive capabilities that strip out the noise in the data, and then move the right information toward analysis, intelligence, knowledge management, and sense-making.
Criminogenic theories of why people commit crimes are voluminous and date back thousands of years. Street Smart’s intuitive design, emphasized and improved by law enforcement end-users, focuses on the intersectional point where the motivated offender meets the suitable [crime] target and this routine activity (Cohen and Felson, 1979) of convergence between criminal and offender in space and time absent of a capable guardian. By enhancing real-time knowledge management and sense-making embedded into a simple-to-use common operating picture, Street Smart proactively supports these capable guardians [frontlines] and looks to disrupt the routine activity crime formula through rapid case closure or preventative information-sharing tactics. Many policing software solutions can aggregate delayed data for field transactions. Street Smart’s revolutionary ILP-based process creates actionability by pushing and pulling information in a crowdsourcing dynamic that keeps the frontlines having the right information at the right time for the right reasons.
To read the eSSence of Street Smart blog series from the beginning, go here.
In 2002, the Tampa Police Department set out to reduce crime and improve the quality of life for its communities. By 2008, TPD realized a -52% drop in UCR Part One Crimes, but hit a plateau after 67- months of consecutive reductions. The author of this blog series, John Bennett [retired Assistant Chief from T.P.D.] and a small, caring team of crime-fighting innovators discovered a process to not only break through the 2008 plateau, but to take the agency down an additional -51% in Part One Crimes. In 2012, this was embedded into NC4 Street Smart as a way to pave the journey forward to fellow agencies who either wish to reduce crime further or sustain their current reductions while keeping their troops safe and gaining community trust.